We try our best to ship items as fast as we can. 99% of our orders ships within 24 hours or one business day. You will receive a tracking number as soon as the package ships out. If you don't have a tracking number after 2 business days from the day you place an order, please email us at info@safestdogchews.com

We offer a 100 % money back guarantee if you are not satisfied with your purchase. once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

Please send us an email to info@safestdogchews.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

We specialize in the Himalayan yak chews, the safest dog chew in the world, and supports the livelihood of community farmers in the remote Himalayas and their children's education. We are a family-owned business committed to establishing direct trade relationships with community farmers. We have transformed hundreds of community farmers into micro-entrepreneurs and helped them improve their livelihood, which is constantly growing! Thank you for your support in helping break the cycle of poverty in the remote Himalayas. To Read More Click 'Here'.