We offer a 30-day money-back guarantee. If your dog doesn't love it, you have 30 days from the day you receive your order to request a refund, no questions asked.

To request a refund, email us at support@safestdogchews.com with your order number.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We are a satisfaction guaranteed company. If you are not completely satisfied with your purchase, please get in touch with us at support@safestdogchews.com, and we will make every effort to satisfy your purchase.

Any eligible refund will be automatically refunded on your original payment method within five business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we've refunded, don't hesitate to get in touch with us at support@safestdogchews.com.