FAQs
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. 99% of our orders ships within 24 hours or one business day. You will receive a tracking number as soon as the package ships out. If you don't have a tracking number after 2 business days from the day you place an order, please email us at
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if you are not satisfied with your purchase. once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have a question that wasn't answered, can you please help?
Please send us an email to info@safestdogchews.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
We try our best to ship items as fast as we can. 99% of our orders ships within 24 hours or one business day. You will receive a tracking number as soon as the package ships out. If you don't have a tracking number after 2 business days from the day you place an order, please email us at
info@safestdogchews.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if you are not satisfied with your purchase. once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have a question that wasn't answered, can you please help?
Please send us an email to info@safestdogchews.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
